Paddy Power App in Ireland: mobile access guide

Find the current mobile route

Use Paddy Power’s current mobile or app page to see the installation route available for your device. Store availability, app versions and device requirements can change. Check that the publisher and product name match the brand before installing, and follow the instructions displayed by the current store listing or first-party mobile page.

If you prefer not to install an app, open the website in your phone’s browser and sign in through the account route. The app and mobile site may present controls differently, but you can still navigate to sports, casino, promotions and account tasks from the current menu.

If the app is not opening correctly

First check whether the issue affects one page or the full app. Confirm that your connection is stable, close and reopen the app, and check the current store listing for an update. If an update or device prompt appears, follow that instruction before trying again. Avoid sharing sign-in details with anyone offering to fix the app through an unofficial message.

For account-specific problems, use the Help Centre or support route from the signed-in account if possible. Mention the device type and the step where the issue occurs, but do not post private account information in a public channel.

Choose the app or mobile browser

An app can keep a product route available from a phone’s home screen, while a mobile browser gives access without a separate installation. Use the route offered for your device and check that the page opens under the current brand address. If you switch between app and browser during an account task, return to the same signed-in account before checking a payment, promotion or open bet.

When a menu or page looks different on mobile, use the mobile navigation to locate the same product category rather than assuming it is unavailable. If the page does not load, note the device, app or browser version and the step that failed before opening the relevant support topic.

Mobile checklist

• Use the current first-party app or mobile page.
• Check the device and version prompts shown there.
• Use account support for sign-in or payment issues.